L
Lerato

1 reviews | Active since Aug 2023

13 Feb 2024, 20:41

Standard Bank is a **** Honestly

Opened a ***** Case In January, Till today everytime I call all I get it “the matter will be escalated” it’s been over a month and I was told it will take at least 7-10 working days. On top of that I’ve only been called twice to be told that “we are looking into it” for how long.

Then there is their Student Loan interest Rate sitting at 17.5% Like How? Imagine borrowing 50K from the bank and when you repay it back it must be 4 times the amount you borrowed because of their interest rate that makes no sense. And when I give them a maximum amount I can pay they tell me it’s not enough!? How when I’m even making means of paying back but you don’t want my money. Someone please explain

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Replies (1)
Standard Bank
Standard Bank's reply14 Feb 2024, 06:25
Official
Dear Lerato 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kind regards
Standard Bank Help Centre
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