LM
Lerato M
1 reviews | Active since Feb 2018
07 Jan 2020, 08:57
STANDARD BANK IS A ********** BAN****
i have had enough of standard bank. I have been charged over R1100 honouring fees in the past 3 months and this is totally unacceptable. In the month of December alone i was charged 456 for honouring fees! From what i understand, a honouring fee is a fee you are charged when there is not enough money to honour a debit order. I HAVE NO DEBIT ORDERS!!!!!!!!!! i HAVE NO DEBIT ORDERS SO WHY AM I BEING CHARGED THESE RIDICULOUS FEES??? I HAVE A FAMILY AND KIDS TO FEED.This is utter *******! Standard bank is taking advantage of its customers.
STANDARD BANK IS A *****!!!!!!!!!!!!!!!!!!!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Jan 2020, 21:25Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply08 Jan 2020, 21:25
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
16 Jan 2020, 13:14Dear Lerato Masilo
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply16 Jan 2020, 13:14
Official
Dear Lerato Masilo
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***