1 reviews | Active since Jul 2017

19 Dec 2018, 14:11

STANDARD BANK IS A *********

My mom opened an account for me at Standard Bank a while back and the money was debetes from my moms account into my Standard bank account last year my mom and went to close the account and stop the debt order and the consultant assured us that the account was closed.This month when my mom did a check on her account she noticed that Standard Bank was still debting.We went to a standard bank branch to quarry on the matter and the consultant stated that the debit order was not cancled now to get the money they had been debiting is a issue. Standard Bank is a ********* and it has a banch of *********** staff.I wouldn't recommend anyone to have a account with STANDARD BANK

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Replies (1)
Standard Bank
Standard Bank's reply19 Dec 2018, 15:17
Official
Dear  Matilda Mhlongo 
 
Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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