JM
Jules M
1 reviews | Active since Mar 2009
20 Aug 2020, 09:37
Standard Bank is a disgrace
On Wednesday, the 20th Aug, we went to the Standard Bank in Vanderbijlpark CBD. The women standing outside Standard Bank (worker) started screaming at us about moving the line back outside the Bank. Is this the way Standard Bank treats their clients. She was extremely rude. She brings disgrace to the Bank. On the weekend I went to ABSA and FNB in the Vaal Mall. They know how to treat their clients.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 Aug 2020, 17:19Dear Kesagan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply20 Aug 2020, 17:19
Official
Dear Kesagan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
04 Sept 2020, 10:16Hello Kesagan
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply04 Sept 2020, 10:16
Official
Hello Kesagan
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre
***
***