1 reviews | Active since May 2011
STANDARD BANK IS A COMPLETE JOKE!!!
I'm still waiting for someone to DO something!!! I've had 2 calls and that's where it stops. Oh, and I also received this email with a 'no reply' email address.
"Dear Customer, Thank you for taking the time to contact us and raise your concerns.
At Standard Bank we are committed to always delivering great service.
We have received your complaint and would like to inform you that the reference number is: ............. We would like to reassure you that we are attending to your complaint and one of our specialists will contact you within the next 24 business hours (excluding weekend & public holidays) to advise you of the next steps. Remember to use your reference number for all correspondence relating to this complaint. We are happy to be of service to you and thank you once again for allowing us the opportunity to resolve your concern. Kind Regards SA Customer Resolution Center Team"
WHAT A JOKE!!!!! I'm still laughing at the absolute audacity of it.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***