Standard Bank is a big ****

I was informed over a week ago that I would receive a call regarding the ongoing issue on my account, yet I have not heard back from anyone. This situation has become extremely frustrating and unacceptable. This is now the second incident where my account security has been compromised under your watch. The first case involved R70,000, which has been unresolved for almost a year, and now an additional R2,600 has been *****ulently debited — with no meaningful assistance or progress from your side. I am losing patience and confidence in your ability to protect my funds and provide adequate support. I demand that this matter be treated with urgency and escalated to the relevant department immediately. I expect clear communication and a concrete update on the recovery of my funds without any further delays. This level of service is highly disappointing and reflects a serious failure to safeguard your clients’ accounts.