RC
Ruben C
1 reviews | Active since Feb 2024
16 Feb 2024, 11:29
Standard Bank is a *****
Standard Bank is verry useless. I asked for a reversal on my loan account because I've made one payment too much. They made the reversal but into another persons account maby they did it on purpose to ***** the money. Long story short it's been more than a year now and I have still not received my money.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Feb 2024, 11:38Dear Ruben
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Feb 2024, 11:38
Official
Dear Ruben
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
RC
Ruben C's updateReviewer Update
20 Feb 2024, 06:16I’m still waiting for one of your relevant team members to get in touch with me.
The service I’m getting so far is not up to your standards.
The service I’m getting so far is not up to your standards.
RC
Ruben C's update20 Feb 2024, 06:16
Reviewer Update
I’m still waiting for one of your relevant team members to get in touch with me.
The service I’m getting so far is not up to your standards.
The service I’m getting so far is not up to your standards.
Standard Bank's replyOfficial
20 Feb 2024, 07:15Good day Ruben
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2024, 07:15
Official
Good day Ruben
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***