MD
MF D.
1 reviews | Active since Apr 2022
25 Apr 2024, 13:23
Standard Bank is a ****
I took a policy with Standard Bank April of 2024, I asked the consultant to make it debit May of 2024, but she made it to start debiting in April. I tried calling Standard Bank insurance to change inception month but I was put on hold for more than an hour, I hanged up & went to the branch to have it amended, they didnt help me & now they have debited my account. I called for a refund & to have my policy canceled they have refused to pay me my money. The are telling me they needed 30 days notice. How the heck do I give them notice when I wanted to cancel a policy that very same month. Standard Bank is a ****
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Standard Bank's replyOfficial
25 Apr 2024, 13:25Good day Florinah
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply25 Apr 2024, 13:25
Official
Good day Florinah
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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