MM
Michael M
1 reviews | Active since Oct 2016
25 May 2023, 10:06
Standard Bank is a *****!!
Standard banking is ripping me off. I have tried to speak to people in the branch and the homelands department and everyone is just putting their hands up acting like they don’t know what is going on. I’m being charged incorrect amounts and will be taking this to fais. I’m just wasting my time over and again having to go into the branch and just wait endlessly for answers. The cost of banking woth Standard Bank is just too high. People beware of this thieving bank.
Helpful (0)
Replies (15)0
Replies (15)
Standard Bank's replyOfficial
25 May 2023, 10:08Dear Michael Miller
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply25 May 2023, 10:08
Official
Dear Michael Miller
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
MM
Michael M's updateReviewer Update
26 May 2023, 10:28Astonishingly, I have still not heard from Standard Bank about this, despite promises.... wow wow wow
MM
Michael M's update26 May 2023, 10:28
Reviewer Update
Astonishingly, I have still not heard from Standard Bank about this, despite promises.... wow wow wow
Standard Bank's replyOfficial
26 May 2023, 10:42Dear Michael
Kindly be advised that this matter has been escalated and our team is awaiting feedback from our Home Loans calculations team.
We apologize for the delay and ask that you kindly wait for further comments from the team.
Regards, Standard Bank Hello Peter Team ***
Kindly be advised that this matter has been escalated and our team is awaiting feedback from our Home Loans calculations team.
We apologize for the delay and ask that you kindly wait for further comments from the team.
Regards, Standard Bank Hello Peter Team ***
Standard Bank's reply26 May 2023, 10:42
Official
Dear Michael
Kindly be advised that this matter has been escalated and our team is awaiting feedback from our Home Loans calculations team.
We apologize for the delay and ask that you kindly wait for further comments from the team.
Regards, Standard Bank Hello Peter Team ***
Kindly be advised that this matter has been escalated and our team is awaiting feedback from our Home Loans calculations team.
We apologize for the delay and ask that you kindly wait for further comments from the team.
Regards, Standard Bank Hello Peter Team ***
MM
Michael M's updateReviewer Update
01 Jun 2023, 11:14Good day
I have yet to receive feedback from your team.
I have yet to receive feedback from your team.
MM
Michael M's update01 Jun 2023, 11:14
Reviewer Update
Good day
I have yet to receive feedback from your team.
I have yet to receive feedback from your team.
MM
Michael M's updateReviewer Update
01 Jun 2023, 14:07I did not received an email from any Standardbank representative on the 29 May. Please check the spelling or resend.
MM
Michael M's update01 Jun 2023, 14:07
Reviewer Update
I did not received an email from any Standardbank representative on the 29 May. Please check the spelling or resend.
Standard Bank's replyOfficial
01 Jun 2023, 14:09Hello Michael
We have forwarded your request to Home Loans team to resent the correspondence.
Kindy await email from the team
Regards, Standard Bank Hello Peter Team ***
We have forwarded your request to Home Loans team to resent the correspondence.
Kindy await email from the team
Regards, Standard Bank Hello Peter Team ***
Standard Bank's reply01 Jun 2023, 14:09
Official
Hello Michael
We have forwarded your request to Home Loans team to resent the correspondence.
Kindy await email from the team
Regards, Standard Bank Hello Peter Team ***
We have forwarded your request to Home Loans team to resent the correspondence.
Kindy await email from the team
Regards, Standard Bank Hello Peter Team ***
MM
Michael M's updateReviewer Update
02 Jun 2023, 12:00I still have not heard back from Standard Bank's team on this... amazing.
MM
Michael M's update02 Jun 2023, 12:00
Reviewer Update
I still have not heard back from Standard Bank's team on this... amazing.
Standard Bank's replyOfficial
02 Jun 2023, 12:49Dear Michael
We sincerely apologize for the inconvenience. We will follow up with our team.
We will be in touch with further feedback.
Regards, Standard Bank Hello Peter Team ***
We sincerely apologize for the inconvenience. We will follow up with our team.
We will be in touch with further feedback.
Regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Jun 2023, 12:49
Official
Dear Michael
We sincerely apologize for the inconvenience. We will follow up with our team.
We will be in touch with further feedback.
Regards, Standard Bank Hello Peter Team ***
We sincerely apologize for the inconvenience. We will follow up with our team.
We will be in touch with further feedback.
Regards, Standard Bank Hello Peter Team ***
MM
Michael M's updateReviewer Update
08 Jun 2023, 15:54I have still not heard back from standard bank on this. I have tried to call several times, only to be ignored. I have no choice but take action and report this matter to FAIS.
MM
Michael M's update08 Jun 2023, 15:54
Reviewer Update
I have still not heard back from standard bank on this. I have tried to call several times, only to be ignored. I have no choice but take action and report this matter to FAIS.
Standard Bank's replyOfficial
08 Jun 2023, 16:10Good Day Michael
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2023, 16:10
Official
Good Day Michael
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
MM
Michael M's updateReviewer Update
08 Jun 2023, 16:19Just another boiler plate response with no substance. Like something will actually happen from you *********** lot.
MM
Michael M's update08 Jun 2023, 16:19
Reviewer Update
Just another boiler plate response with no substance. Like something will actually happen from you *********** lot.
Standard Bank's replyOfficial
08 Jun 2023, 16:21Good Day Michael
We do apologise that the matter is being delayed.
Our consultants will reach will reach with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
We do apologise that the matter is being delayed.
Our consultants will reach will reach with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2023, 16:21
Official
Good Day Michael
We do apologise that the matter is being delayed.
Our consultants will reach will reach with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
We do apologise that the matter is being delayed.
Our consultants will reach will reach with feedback.
Kind Regards
Standard Bank Hello Peter Team
***
MM
Michael M's updateReviewer Update
08 Jun 2023, 16:30Delayed? Are you serious? It is being ignored!!! Standard Bank has ****** R40K from me and ripped me off by charging me the incorrect interest rates. We have a contract in place and you are making it impossible for me to get this resolved. I am one person you're doing this to, imagine how many thousands of South Africans are being ****** by Standard Bank and they dont even know it, because they are oblivious. and then, to hide being the theft, make it impossible for people to reach the right channels. You are no better than our ******* government!
MM
Michael M's update08 Jun 2023, 16:30
Reviewer Update
Delayed? Are you serious? It is being ignored!!! Standard Bank has ****** R40K from me and ripped me off by charging me the incorrect interest rates. We have a contract in place and you are making it impossible for me to get this resolved. I am one person you're doing this to, imagine how many thousands of South Africans are being ****** by Standard Bank and they dont even know it, because they are oblivious. and then, to hide being the theft, make it impossible for people to reach the right channels. You are no better than our ******* government!
MM
Michael M's updateReviewer Update
08 Jun 2023, 16:31This string is evidence that you are making it impossible for a problem to get resolved. Look how long you have made promises and promises and nothing. This vapour. South Africa should know about your thievery!!
MM
Michael M's update08 Jun 2023, 16:31
Reviewer Update
This string is evidence that you are making it impossible for a problem to get resolved. Look how long you have made promises and promises and nothing. This vapour. South Africa should know about your thievery!!
Standard Bank's replyOfficial
08 Jun 2023, 16:45Dear Michael
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2023, 16:45
Official
Dear Michael
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***