LL
Light L

1 reviews | Active since Dec 2020

09 Jan 2024, 12:49

standard bank is *****

im convinced that standard bank perform these *****ulent transactions themselves. im at the branch trying to close my account now and im told i cant cos there are some pending "merchant purchases".

0
Replies (3)
Standard Bank
Standard Bank's reply09 Jan 2024, 13:28
Official
Good day

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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LL
Light L's update15 Feb 2024, 09:50
Reviewer Update
i still cant close my account because of "pending" transactions. im incuring costs on this account that i have ben unable to use for months. i lost thousands because of the incompetence of this bank. zero feedback, zero care. im meerely a number!!!
Standard Bank
Standard Bank's reply15 Feb 2024, 09:56
Official
Dear Light

We have flagged with our team.

We will be in touch with further feedback.

Thank you
 
Kindest regards
Standard Bank Hello Peter Team 
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