Standard Bank - Irate (now) ex-customer

Since when is a green ID book (which is held by most of the population in SA) not valid or sufficient to open an account with Standard Bank?

I have banked with Standard Bank for about 20 years, and today I was denied a credit card solely because I did not have the new card-type of ID (only the green booklet-type ID). The bank consultant offered no other solution and was adamant that the green book is not valid for this purpose. I hence was forced to open a new account with Nedbank, including the necessary credit card facilities, seamlessly, within my lunch break. Standard Bank (Hillcrest), you have successfully lost my business going forward. Your policies need to be in line with the needs of the population.