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herrebets H

1 reviews | Active since Jul 2016

15 Apr 2026, 10:34

Standard Bank Inward Payments - Unacceptable Service/No Service

I am waiting for an inward payment from Standard Bank Off S****, I have been waiting two weeks. I have e-mailed ***, multiple times, and for over a week, not one person has gotten back to me. This is totally unacceptable. Standard Bank Isle of Man confirmed on more than one occasion that all payment details were correct and the payment was successful.

I have driven to Standard Bank Three Rivers and just get told, they cannot help. And no, I have not received an sms nor any transaction on my banking up under incoming payments.

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Replies (3)
Standard Bank
Standard Bank's reply15 Apr 2026, 10:45
Official
Dear Donovan,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply15 Apr 2026, 14:00
Official
Dear Donovan,

This matter is currently receiving our attention. 

Kindly be on the lookout for further feedback in due course. 

We sincerely apologise for any inconvenience caused. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
hH
herrebets H's update17 Apr 2026, 09:11
Reviewer Update
I want to give a huge shoutout to Lulu Xhosa that resolved my complaint timeously. She was extremely professional and kept me up to date. Thank you Lulu!