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ntokozo S
1 reviews | Active since Sept 2020
29 Sept 2020, 14:07
Standard bank inward international transfers
I received an international inward payment, My account was stopped although I supp**** sufficient proof that the funds are legit and even supp**** the business name and contact details.
Its been over a week without any feedback, when I try to contact them I am told they will call me back, I don't have any access to my funds and no one at standard bank is helping.
Poor customer support, they don't care about their clients.
I wouldn't recommend standard bank to anyone especially for business or international transfers!
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
29 Sept 2020, 15:57Dear Ntokozo
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply29 Sept 2020, 15:57
Official
Dear Ntokozo
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's replyOfficial
15 Oct 2020, 11:29Dear ntokozo sindana
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply15 Oct 2020, 11:29
Official
Dear ntokozo sindana
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
