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ntokozo S

1 reviews | Active since Sept 2020

29 Sept 2020, 14:07

Standard bank inward international transfers

I received an international inward payment, My account was stopped although I supp**** sufficient proof that the funds are legit and even supp**** the business name and contact details.

Its been over a week without any feedback, when I try to contact them I am told they will call me back, I don't have any access to my funds and no one at standard bank is helping.

Poor customer support, they don't care about their clients.

I wouldn't recommend standard bank to anyone especially for business or international transfers!

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Replies (2)
Standard Bank
Standard Bank's reply29 Sept 2020, 15:57
Official
Dear Ntokozo

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply15 Oct 2020, 11:29
Official
Dear ntokozo sindana

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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