LN
LUCKY N

1 reviews | Active since Dec 2013

05 Apr 2019, 16:07

Standard Bank Investment Account

Dear Standard bank,

I've been meaning to write this complain since January 2018 and i just didn't have time. Me and my friends opened an investment account with you in January 2018 to save. Only when I wanted to make scheduled payment from my cheque account to the investment account so that i dont forget to pay i was very suprised to find out that you cant make an eft payment to standard bank online banking to a standard bank investment account. I promise you i find this very irritating, disgusting, upsetting that you are forcing me to go into your Branch to make the deposit when all banks in this century are making sure customers never step in their banks. Just so you know i can make the eft payment from my Capitec account to the your investment account but i cant make it using the online bank that owns that investment account. This is stupid guys i swear whoever came up with this idea must be fired. Oh I almost forgot that i cant even deposit to the investment account using your cash deposit ATM's as well to make it even worse.

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Replies (1)
Standard Bank
Standard Bank's reply06 Apr 2019, 03:56
Official
 
Thank you for posting your comments. 
 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
 
Kind regards 
 
Clint Chetty 
Complaint Resolution Centre
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