Standard Bank internet banking worst ever

Item: Standard Bank
Rating: 1
Author: Shonel R

I would never recommend this bank ever their call waiting times are disgusting. 2 hours gone waiting for someone to answer a call for internet banking were money was taken out of my account.

There is no help if money comes out of your account then you are on your own.

This bank is so inefficient and continuous technical problems.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

04 Jan 2021, 16:37

Dear Shonel Roopnarain

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply04 Jan 2021, 16:37

Official