1 reviews | Active since Jun 2016
Standard Bank Internet banking OFF LINE all day, and now I must go into the branch because of their mess
Have spent hours phoning Standard Bank call centre, to no avail, and they say I have to wait another hour!! And another, and it's now all day!!
I have now locked myself out of my own internet banking trying to log in repeatedly, not realising Standard Bank have had ALL DAY technical difficulties, and now it is my duty to go into a branch to reset my password, which they WILL CHARGE me to do!!! Siestog Standard Bank!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Dear D B
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear D B
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***