Standard Bank internet banking and mobile app mismatch

Item: Standard Bank
Rating: 1
Author: Vuyani J

Standard bank for close to a year are still unable to delink my Stanlib accounts from my internet banking and mobile app. This has been so frustrating because the Stanlib accounts appearing on the internet banking are not the same as what is appearing on the mobile app. Standard bank should just delink my Stanlib accounts from my internet banking and mobile app platform.

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Replies (2)

Standard Bank's replyOfficial

28 Dec 2020, 07:15

Hello Vuyani

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply28 Dec 2020, 07:15

Official