SA
Soomaya A
1 reviews | Active since Mar 2013
15 Feb 2019, 12:34
Standard bank Internet banking
I am trying to pay a beneficiary however it keeps telling me that the beneficiary reference is invalid. The payment is for Discovery Health and I have to put the reference as my membership number but I am unable to proceed with payment. This is so frustrating.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Feb 2019, 13:11 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply15 Feb 2019, 13:11
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
19 Feb 2019, 08:29Dear Soomaya
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply19 Feb 2019, 08:29
Official
Dear Soomaya
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
20 Feb 2019, 08:54Dear Soomaya
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Feb 2019, 08:54
Official
Dear Soomaya
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***