1 reviews | Active since Oct 2015
Standard Bank Internet Banking
For two weeks I have been trying to pay a beneficiary through my Standard internet account with no success. I have phoned Standard internet queries line four times and head office once. The response from all of them has been: Standard Bank is experiencing a technical problem with their on-line corporate credit card payments but they are working on it. I also submitted a complaint form to Standard Bank and have not received a response to-date. <br> <br> Today I phoned again and the Standard Bank consultant informed me Standard Bank have stopped all on-line corporate credit card payments. <br> <br> It has taken two weeks for me to finally get an answer to what the problem is and this was because I phoned. There has been no correspondence whatsoever from Standard Bank informing their clients of this on-line banking change. <br> <br> Another concern is recently logging into Standard Bank (through my internet security protected browser) my mweb service provider emails (which have nothing whatsoever to do with Standard Bank) all get flagged with a black coloured flag. When I log out of Standard's website the flags disappear. I have no confidence in Standard Bank to answer this query.
