MK
Martha K

1 reviews | Active since Apr 2019

23 Sept 2024, 13:34

STANDARD BANK INTERNATIONAL PAYMENT DEPARTMENT ISSUES

We have encountered several issues with our overseas payments, and unfortunately, our attempts to resolve them through Ntokozo Nhlapo (***) have not been successful. Despite our efforts, the issues remain unresolved, and it is causing significant disruptions.

We kindly request your assistance in escalating this matter to ensure prompt resolution. We would greatly appreciate it if someone with the necessary expertise could be assigned to help us resolve our payment queries as soon as possible.

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Replies (1)
Standard Bank
Standard Bank's reply23 Sept 2024, 13:49
Official
Good day Martha.

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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