Standard Bank International funds missing?

<p>A couple attempting to send money from the UK so I can pay their wedding deposits, is having it bounced back to their UK bank costing them money they cannot afford. They have now lost some of their wedding services. They are paying into my account so I can do it for them and still it bounces back. They are now sending using a 3rd party and so I phoned international Standard Bank and was told it would be in my account last Friday. Still nothing. I have been on hold to speak to my bank manager at Standard Bank 30 Church Road, Westville. The 086 number has to be used to get through to my branch and I have been on hold for well over an hour. I am angry and frustrated that I cannot speak to anyone. I went to the branch on Saturday and they said they cannot help and the bank manager was not there. Shocking, shocking service. I cannot go in today as I am unable to walk. How can I not be able to deal with this, I want my branch to sort it out on my behalf. Definitely we are considering closing our accounts, including our investments.</p> <p> </p>