1 reviews | Active since Nov 2015
Standard Bank International Banking: Worst in the Industry--Keep away from them
Standard Bank International Banking never disappoints when it comes to POOR service!!. I sent two international payments two days ago: one to Canada (Payment Reference OTT***2) and one to Botswana (OTT***5). Neither has been processed. Yesterday I sent an email nd received an auto reply (reference No. PPB***) indicating that one Dipuo Muntla i attending to my case. She has not been in touch. This afternoon, I called them and was told, "You're 5th in the queue, and a consultant will be with you in approximately 10 minutes. I was left on hold and eventually hung up 56 MINUTES later. I have a child stuck in Canada with no allowance! Can someone let me know how to escalate this and have the payments cancelled so that I can go and get assistance from a back that actually matters?
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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