SK
Susan K
1 reviews | Active since Nov 2015
16 Dec 2021, 11:22
Standard bank international
Standard bank has the worst customer service, especially for overseas customers that still have interests in South Africa! Impossible to access your account if you have a problem. My daughter spend a 77NZ dollar on the phone with the international helpline and in the end they tell her she has to go to her nearest branch! Duh! She is living in New Zealand! Where is the nearest St bank branch, please?
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Standard Bank's replyOfficial
17 Dec 2021, 10:51Dear Susan K
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Dec 2021, 10:51
Official
Dear Susan K
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***