SV
Stef V

1 reviews | Active since Aug 2021

31 Aug 2021, 08:05

Standard Bank Intent Banking

You can't print a proof of payment anymore on Internet Banking.....You now have to download it and then find it and then open it and then print it.... I can't understand why?? Anyone who is audited needs hard copies. Please only take the print away once you have convinced everyone tat we don't need hard copies!! PLEASE PUT IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply01 Sept 2021, 00:44
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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SV
Stef V's update02 Nov 2021, 08:27
Reviewer Update
Good Day. I see that you have put the print function back on internet banking. THANK YOU. I appreciate it!