LS
Lerato S

1 reviews | Active since Oct 2019

04 Nov 2019, 11:59

Standard bank insurance they not good in handling their customers.

I am still waiting for standard bank, to tell me what is happening about my claim even today, last week they called me and instead of helping me they told me that they will call standard bank insurance I won't recommend it to another person due to the way they handling my case.

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2019, 14:53
Official
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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