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Tony V
1 reviews | Active since May 2021
28 May 2021, 14:03
Standard Bank Insurance Theft ****
Standard Bank Motor assist insurance: Firstly Im being debited over and above my vehicle payment the sum of R1200 per month for for a insurance I never signed up for my contract period is for 73Months and have only 20 months left thus a over charge of R63000 after calling the help line and waiting for assistance for 30minutes .......This is not service from a leading South African Bank
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Standard Bank's replyOfficial
29 May 2021, 02:53Hello Tony
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 May 2021, 02:53
Official
Hello Tony
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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