Standard Bank Insurance leaves lounge underwater

Put in claim for storm damage - the heavy rain ripped open recently repaired holes - like pot holes- but on the roof. Assessor was sent around who refused to look at the holes we had rubberised and insisted that the waterproofing was old. We had over the space of two years spent R5000 on waterproofing our roof. The continuous 24 hours of unusually heavy rain had made some of these areas damaged. <br> Standard Bank insist - based on the assessors report that this is wear and tear. I maintain that the original holes could be attributed to wear and tear but when we waterproof over these areas future damage must be due to storm damage. The roof is only 10 years old and most of the damage is very recent.<br> <br> They will not even pay for the inside damage.