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Tracey V
1 reviews | Active since Dec 2022
05 Feb 2026, 13:44
Standard bank insurance is very POOR
I have a claim and waiting for 3 months for any feedback. Everyday i phone and all i get is the assessor is loading the final report they can't tell me exactly that the people are busy or so busy talking that you can't even her the telephone conversation. In the meantime i have to be in a damaged house and sitting on the floor as my house was damaged.
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Standard Bank's replyOfficial
05 Feb 2026, 13:51Dear Tracey,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2026, 13:51
Official
Dear Tracey,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***