AW
Aislinn W
1 reviews | Active since Jan 2020
28 Jan 2020, 17:20
Standard Bank insurance claims do not pay out timeously
I lodged a household insurance claim on the 17th of December 2019 after being broken into. 43 days later and I have still not received my settlement. Numerous e-mails and phone calls but no-one gets back to me. Shocking service!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
29 Jan 2020, 03:10Hello Aislinn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply29 Jan 2020, 03:10
Official
Hello Aislinn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***