LVdN
Leon Van der Nest

1 reviews | Active since Sept 2015

18 Sept 2015, 17:38

Standard Bank Insurance Brokers *******

A residential property has been over insured for almost by almost three times the property value since inception of the Bond. Once I made this fact known to Standard Bank Insurance Brokers in July 2015, they have been slow and unresponsive - yes some computer generated correspondence did happen and two emails from a certain Lucinda, but all to no avail. Yes the insurance policy was adjusted and the premium adjusted - but only after I reported the absurdity of the old policy.<br> Standard Bank Insurance Brokers stole my money- they were totally unwilling to accept an alternative insurance policy to cover the property as valued by the alternative Insurer. There way of doing business is bullying a Bond holder to take their insurance.<br> Now that the property is being sold the response is even slower and nit forthcoming - just promises... My guess is that they are delay the process to walk away after the bond is settled.<br> I am fed up of corporate ******* - they need us to make a living and not the other way around!

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2015, 09:43
Official
Hello vandernestla,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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