Standard Bank Insurance Brokers - Lizal Hudson

I struggled to get my via the SBIB call center get my premiums reviewed for my motor car and householders insurance. I eventually got hold of Lizal Hudson who has been an absolute breath of fresh air, barring the prior experiences that I had. She immediately made me feel like I belong to the SBIB family. She promised to refer my request to the underwriters for review, and reverted with an answer within the hour. She further negotiated alternatives for me and within no time I received a competitive quote from another insurer. Her friendliness is infectious and her passion to ensure that the customer is top of mind is exemplary. She is an asset to Standard Bank and it was an absolute joy to deal with her. This is what service excellence is all about. Keep up the great work Lizal !!