1 reviews | Active since Jul 2015
STANDARD BANK INSURANCE BAD SERVICE
I am very disappointed in the fact that up and until today nothing has been done to resolve the security risk I am faced with due to Standard Bank<br> promising yet under delivering. <br> <br> It has been since 13th June 2015 and nothing has been done in order to replace my security fence that has been ****** and so many promises that it will be replaced. These type of Insurance is taken out when a customer is faced with problems like this and now the problem has gone completely hugh as everytime the alarm company is faced with trespassers on my property due to the security fence not been replaced promptly. <br> Standard bank is certainly not giving the service I deserve including jeopardising the security risk my family and I am faced with.<br> <br> Many phone calls received from a company that every time asked me what my address is and I have to keep on explaining where I live and how to get there. At a time a gentlemen called me and he read Walmer Estate instead of Welcome Estate and up until today NO FEEDBACK AT ALL!!!! Not having the proper address on record??? This is appalling. My family and I lives are at risk due Standard Bank not resolving the issue.
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
