MW
Marlon W

1 reviews | Active since May 2019

26 Jun 2019, 18:46

Standard Bank Insurance - a *******!

Since my claim was submitted this is what happened: - I waited a good couple of days for work to commence (my home and family compromised). Absolutely no communication from Standard bank. - Standard Bank’s building contractor arrives on a Saturday and continues to build...’completes’ work on Sunday afternoon ( work standard extremely poor) - gate motor contractor arrives on Monday and completes installation - I spend R6700-00 to repair the metal work on the gate, electric fence, electrical repair work and intercom replacement ( which was supposedly repaired). The work standard was so poor that I couldn’t risk having it work in that state for even a week. - I have to spend more money to paint and repair bad workmanship - almost two weeks later a Standard bank insurance employee contacts me to find out about the complaints I lodged two weeks earlier. He promises to send an assessor....almost a week now...no assessor.... no communication. - having to spend more money to paint gate...somehow have to try and cover up shoddy building work....facebrick. Worst service ever - The

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Replies (1)
Standard Bank
Standard Bank's reply27 Jun 2019, 09:32
Official
Dear Marlon  
 
Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
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