Standard Bank Insurance

Item: Standard Bank
Rating: 1
Author: Thapelo M

Standard Bank Assist is deducting about R1000 for insurance without my consent, no one has ever called me to ask if i want that insurance. I have been on the phone with 7 different people and no one seems to be able to assist me, I've sent emails and inboxed them on Twitter a week ago still no help. This is ****************.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Jul 2020, 10:28

Hello Thapelo

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
***

Standard Bank's reply27 Jul 2020, 10:28

Official

Hello Thapelo

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
***

Standard Bank's replyOfficial

05 Aug 2020, 10:16

Dear Thapelo Mogale

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply05 Aug 2020, 10:16

Official