STANDARD BANK INSTANT MONEY THEFT

I AM FURIOUS, MY MOTHER SENT ME INSTANT MONEY YESTERDAY SO I CAN GO SEE MY FATHER WHO IS IN CRITICAL CONDITION IN HOSPITAL, BUT YOU WERE OFFLINE THE WHOLE DAY YESTERDAY - PATHETIC FOR A BANK ANYWAY I RECEIVED MY VOUCHER EVENTUALLY AT 11PM, SO I GO TO THE ATM TODAY TO REDEEM MY MONEY BT ONCE AGAIN I CANT DUE TO TECHNICAL ERROR - YOU DEAL WITH PEOPLES MONEY BUT YOU CANT FIX THIS, SO I GO TO SPAR SAME THING !! SO AS A LAST RESULT I GO TO STANDARD BANK MARGATE ONLY TO BE TOLD SORRY VOUCHER HAS BEEN USED WHICH IS A LIE, I HAVE AN ATM SLIP THAT SAYS CANT PROCESS DUE TO TECHNICAL ERROR, I THEN GET TOLD THEY HAVE TO INVESTIGATE AND IT WILL TAKE 72HRS, I DONT HAVE 72HRS MY FATHER MAY DIE AND I WONT BE ABLE TO SAAY GOODBYE BECAUSE YOU GUYS CANT ASSIST ME, WHERE IS YOUR HEART AND CUSTOMER SERVICE, I WILL NOT ACCEPT THIS I WANT THIS RESOLVED NOW OR I WILL CANCEL ALL MY ACCOUNTS WITH YOU AND MAKE SURE I TELL EVERYONE I KNOW TO DO THE SAME . . . IF THIS DOES NOT GET SORTED OUT AND I LOOSE MY FATHER WITHOUT SAYING GOODBYE I HOPE YOU KNOW ITS ON YOUR HEAD - I HAVE WASTED MY TIME AND MONEY NOW NOW ITS YOUR TURN TO RUN AROUND I ADVISE YOU PHONE ME AND GIVE ME MY MONEY BACK ***