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Stacey T

1 reviews | Active since Nov 2014

11 Nov 2015, 14:24

Standard Bank Instant Money

This Standard Bank Instant Money bores me, they give you a long ass voucher number and they dont include say an automatic pin like the other banks give, someone sent me the money and they forgot the pin.<br> <br> And all along I had asked them to Ewallet with FNB rather because it doesnt give such a long voucher that can make you miss a digit and they dont let you keep the pin in your damn head.<br> <br> I dont get why they dont send the pin rather, after 3 attempts Im blocked, I must wait for 24 hours to re-enter again. What if Im in a serious situation right now and need the money now???<br> <br> It sucks, Ewallet is the best!!!<br> <br> Stick to ewallet!!!

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Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2015, 09:57
Official
Hello Girlinc28,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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