Standard bank installment

I bought a vehicle in 2021 and standard bank did not take the first installment when they should have ,so i phoned them, and they said no, the first i stalment is only next month. The next month, they demanded double installment,saying,sorry our systems crashed, and they sued me to pay the money even though i was not my mistake. Again, 2023 April, the debit order went off, and later, the standard bank paid back my instalment,I did not see that until the next month. Again O sorry we had technical problems. I tried to arrange that I pay it off monthly even though it was not my mistake. They said no, they do not accept. And now I am given over to lawyers because the standard back does not want to own up to their mistake and arrange a payment. The lawyers they hire are so rude. You can not talk to them to explain and arrange a payment. Standard Bank is trying to push fear onto a person because of the financial issues in our country. I will never in my life after this vehicle do business to standard bank because they can not be trusted with your business