CC
Chan C

1 reviews | Active since Jul 2018

23 Jul 2018, 07:54

Standard bank insist new small business have a BEE partner before opening account

Please forgive not first language english. Very upset made complaint to standard bank mafikeng and standard bank complaints email. Only response from manager to want to call me. No reference to question why she insist I add bee partner to my business before she can open account. Business legally registered, have SARS documents etc. Do not need partner and do not need Amogelang to find bee partner. It is very very sad and also very very unfair that even Standard Bank not honest. Open account no problem with fnb. No requirement for partner. Me wonders if not personally looking for oppertunity and lying to new clients.st

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Replies (2)
Standard Bank
Standard Bank's reply23 Jul 2018, 08:47
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Jul 2018, 10:48
Official

Dear Chan Chan

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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