1 reviews | Active since Aug 2012
STANDARD BANK INSIDE *****
If I could rate this ********** *******ion filled institution a -100 I would. After numerous phone calls and visiting a branch, I was told that the 45 000 Rand that Standard Bank transferred to an international vendor from my credit card, is my problem because apparently there is a 120 day clause to report these. This is negated by the fact that my credit facility has a limit and Standard Bank should automatically stop/not allow any transactions after the limit has been reached....which it didn't. After liasing with a correspondent after my first hellopeter review and visiting a branch, I requested the matter to be escalated to somebody higher up in the corporate chain....it never was, an attorney sent me letter to which I explained the situation. I then once again asked the correspondent to escalate the matter and AGAIN it wasn't. I'm still being harassed by standard bank for a transaction I did not allow or even knew about. The vendor explicitly stated that they never received those funds and my account with them proves it with the history, so where did that money go and who exactly in standard bank authorised it on my name and embezzled it somewhere else? Utter vulgar incompetence from standard bank delving in ******** activity. Proudly not banking with them any longer and standard bank will not receive a single cent from me ever
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Werner
Thank you once again for posting your comments.
I refer to my email correspondence with regards to your previous review and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Werner
Thank you once again for posting your comments.
I refer to my email correspondence with regards to your previous review and can confirm that the matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
