Standard Bank Innovations Department Disgusting Service

<p>I took an Extended service plan with Standard Bank. I decided to sell my vehicle. I phoned the Standard Bank Innovations department to cancel the policy on the 02/06/2017. I was told that it takes 21 days for the policy to be cancelled. I didn't have a problem with that and I waited. On the 03/07/2017 the 21 days had expired. When I called on the 04/07/2017 Lendel Joseph told me that my policy was still active and that He excolate the matter to Theboko and He will call me back with feedback by close of Business. But he didn't not come back with feedback. I called the next day and spoke to Tarren Roodt, she gave me the same explanation and said she will escalate and call me with feedback. But again she did not give me feed back. I called again on 07/07/2017 and I was told by Nkosinathi Ncaba that my policy was still not cancelled and they will have to escalate. I am just been given the run around everyday. The consultants put me on hold for long periods until I have to just hang up because no one ever comes back with feed back. What is going on how do I get this policy cancelled. </p> <p>Reference Number: GWH - 134648</p>