DH
Dale H
1 reviews | Active since Oct 2013
27 Aug 2024, 16:43
Standard Bank *****ing our money.
Standard Bank is *****ing money through charging card fees. You have now charged me a card fee for three months running. I saw the first two and then I saw there was a third. If I didn't notice how many more months would it have gone on for and how many others have you done this too and ****** their money? So sick of Standard Bank and your shocking service.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
27 Aug 2024, 17:07Dear Dale,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Aug 2024, 17:07
Official
Dear Dale,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
DH
Dale H's updateReviewer Update
09 Sept 2024, 17:21Still no resolve to the issue and it has now occurred again. So tired of this useless bank.
DH
Dale H's update09 Sept 2024, 17:21
Reviewer Update
Still no resolve to the issue and it has now occurred again. So tired of this useless bank.
Standard Bank's replyOfficial
09 Sept 2024, 18:06Good day Dale
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Sept 2024, 18:06
Official
Good day Dale
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
DH
Dale H's updateReviewer Update
11 Sept 2024, 12:00Now I want to close the credit card they say I must settle cool less than R100. Oh we must wait 24 hours for it to show. What a bunch of amateurs it's from my Standard Bank Current Account to my Standard Bank Credit Card. How does that take 24 hours. Glad this will be closed and will be followed by the transfer of my homeloan and I won't ever have to deal with Standard Bank again. After over 30 years with this bank they have no clue.
DH
Dale H's update11 Sept 2024, 12:00
Reviewer Update
Now I want to close the credit card they say I must settle cool less than R100. Oh we must wait 24 hours for it to show. What a bunch of amateurs it's from my Standard Bank Current Account to my Standard Bank Credit Card. How does that take 24 hours. Glad this will be closed and will be followed by the transfer of my homeloan and I won't ever have to deal with Standard Bank again. After over 30 years with this bank they have no clue.
Standard Bank's replyOfficial
11 Sept 2024, 12:28Dear Dale
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Sept 2024, 12:28
Official
Dear Dale
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***