bC
brent C
1 reviews | Active since Feb 2016
01 Oct 2024, 17:05
Standard Bank *****ing
I have started receiving a fee of R20.40 for an MU Primary SMS. This is over and above my monthly fee of R115.00. I have no agreement with Standard Bank in this regard. Is business that bad that you have to start *****ing from your customers? You better sort this out ASAP, or you can kiss my 24year relationship with you good bye
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Oct 2024, 17:24Dear Brent
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Oct 2024, 17:24
Official
Dear Brent
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Oct 2024, 12:27Dear Brent
We appreciate you taking our call.
It has been verified by our team that we contacted you in order to resolve the issue.
We are happy that the issue has been settled.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
It has been verified by our team that we contacted you in order to resolve the issue.
We are happy that the issue has been settled.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2024, 12:27
Official
Dear Brent
We appreciate you taking our call.
It has been verified by our team that we contacted you in order to resolve the issue.
We are happy that the issue has been settled.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
It has been verified by our team that we contacted you in order to resolve the issue.
We are happy that the issue has been settled.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***