DW
Dave W
1 reviews | Active since Nov 2018
18 Apr 2026, 21:29
Standard Bank ineptness
Trying to extend the term of a 20 year home loan has been ridiculously inept by Standard Bank. Their call centre is a waste of time, 1 and a half hour at a branch changed nothing except for a different amoeba to contact who doesn’t reply to e mails. Absolutely useless after banking with Standard Bank for over twenty years.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 Apr 2026, 07:59Dear Dave,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2026, 07:59
Official
Dear Dave,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Apr 2026, 10:49 Dear Dave,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2026, 10:49
Official
Dear Dave,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Apr 2026, 14:14Dear Dave,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2026, 14:14
Official
Dear Dave,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***