RE
Roxy E
1 reviews | Active since Sept 2016
06 May 2022, 10:31
STANDARD BANK - INEFFICIENT ***** DEPARTMENT
I reported ***** on my Corporate Card and blocked my card on 28/4/22 and until today 6/5/2022 I have had no feed back and there has been activity on my card on 29/4/22. Today they debited my current account despite me lodging disputes.
Helpful (0)
Replies (2)0
Replies (2)RE
Roxy E's updateReviewer Update
06 May 2022, 11:06How does an institution get away with no communication. The call centre you hold for 2 hrs plus with no attendance. Covid is an excuse to not attend to urgent queries. Not acceptable and beyond POOR service.
RE
Roxy E's update06 May 2022, 11:06
Reviewer Update
How does an institution get away with no communication. The call centre you hold for 2 hrs plus with no attendance. Covid is an excuse to not attend to urgent queries. Not acceptable and beyond POOR service.
Standard Bank's replyOfficial
07 May 2022, 11:41Dear Roxy
Thank you for writting to us.
Apologies for the lack of feedback on our side.
Your complaint is being attended to.
Warm Regards
Thank you for writting to us.
Apologies for the lack of feedback on our side.
Your complaint is being attended to.
Warm Regards
Standard Bank Help Centre:
***
***
Standard Bank's reply07 May 2022, 11:41
Official
Dear Roxy
Thank you for writting to us.
Apologies for the lack of feedback on our side.
Your complaint is being attended to.
Warm Regards
Thank you for writting to us.
Apologies for the lack of feedback on our side.
Your complaint is being attended to.
Warm Regards
Standard Bank Help Centre:
***
***