AB
Alvin B
1 reviews | Active since Apr 2012
15 Oct 2025, 09:03
Standard Bank incorrect interest calculation on Money Market Account.
It is with utmost disappointment that after contacting my business banker at Standard Bank on 2 October and again on the 8th October regarding incorrect interest credited to my account on 30th September and after promises to investigate, the query is still remains unresolved. Incorrect interest is an ongoing saga that has been happening every month since the end of August. Can this query please be resolved immediately and ensure a nonrecurrence in future.
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Standard Bank's replyOfficial
15 Oct 2025, 09:10Dear Alvin,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Oct 2025, 09:10
Official
Dear Alvin,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***