SO
SUMAYYA O
1 reviews | Active since Sept 2015
14 Nov 2018, 16:00
STANDARD BANK - ***********-*****ING CUSTOMER FUNDS
Standard bank worse bank ever. Tried to close my accounts but had to go in twice just because of *********** staff. There was over R 100 charges to my account which I do not have detailed statement for. The manager Hilda that was called at the Southdale branch was *********** as well. She could not explain to me why these charges were there. They could not even give me a detailed statement for the charges. Apparently they can charge us however they see fit. Total disgrace. Why spend funds on the look of the branch when it could have been better spent on s****s and not taking our money as your'll see fit.DO NOT BANK WITH STANDARD BANK
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Standard Bank's replyOfficial
14 Nov 2018, 16:22Dear Sumayya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Nov 2018, 16:22
Official
Dear Sumayya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
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