Standard bank ***********

Item: Standard Bank
Rating: 1
Author: adrilightfoot A

For 2 months now Standard bank has messed up my debit orders. I sat in the bank for 3 hours to sort out the mess they created by not honouring my contract. Still, they did not do as we discussed. Now it reflects bad on my credit store.The bank does not take ownership of their negligence. No matter who I talk to the problem does not get solved.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Apr 2021, 01:14

Hello Adri

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply11 Apr 2021, 01:14

Official

Hello Adri

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

adrilightfoot A's updateReviewer Update

14 Apr 2021, 18:41

Thank you Standard Bank for responding imediatly and sorting out my problem. I always new you were a great bank!

adrilightfoot A's update14 Apr 2021, 18:41

Reviewer Update

Thank you Standard Bank for responding imediatly and sorting out my problem. I always new you were a great bank!