SG
Sarita G

1 reviews | Active since Sept 2015

25 Sept 2015, 12:55

STANDARD BANK ***********

After going personally into a Branch to have my addresses changed at the end of July 2015, my statement still reflects the previous address. I have been sending e-mails every month to [Email Removed] asking them to amend addresses - still no luck. This morning I called ***hoping that somebody could assist me. Help on the phone was point blank refused and I was told to go into a branch again!!!!! Poor service!! I was told that nobody will assist me on the phone and there's nothing they can do for me.<br>

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Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2015, 09:05
Official
Hello SaritaG2602,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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