PS
Pearl S

1 reviews | Active since Mar 2019

25 Jan 2023, 10:15

Standard Bank incompetency will frustrate you 😡

I have a credit card with Std Bank. What I hate the most is they too quick to update anything negative on ITC. But when the payment is consistent they do not update ITC. My ITC profile have not been updated for over 4 months and it's like I don't make payments. I called standard bank and even sent email. No response.

This is the Std bank we had years back, they are losing touch and following suit like all other *********** SA institutions.

0
Replies (3)
Standard Bank
Standard Bank's reply25 Jan 2023, 10:41
Official
Dear Pearl

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
PS
Pearl S's update25 Jan 2023, 16:07
Reviewer Update
Will be waiting
Standard Bank
Standard Bank's reply25 Jan 2023, 16:42
Official
Hi Pearl

Thank you for getting back to us. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***