Standard Bank Incompetency!

Very disappointed and aggravated by the fact that my dad has transferred funds to his standard bank account which was closed without his knowledge and now all of a sudden Standard Bank Agents cant trace it back to his account. He then goes into the bank at Blue Route Mall as disabled as he is these assholes make him wait for almost 1 hour just to send him to Tokai branch where he waited another hour to tell him they will get back to him. Sends him an email which he takes a while to respond to with everything they require just for another fool to ask more question out of all this he still hasn't received the funds.The Recoveries Accounting Officer: Zayaan Sarjoo sends him to the Core department: Roxanne Antony forwards him to CRR SAP Refunds who requests all these documents which we had to submit 3 times then sent to Branch Lending which sent him to Lending Recoveries that just didn't response since 28 Aug. I have threatened to post on Hello Peter and open a Police Case of ***** as that is what its all about now.This is dragging out since 24 July. #beyond angry